Job Introduction
Apprentice Money Advisor
Location: Telford 36 hours per week, Apprenticeship Salary: £10.18 per hour
Closing date: 7th May
Interview date: 12th May via Microsoft Teams
Please note that the interview is scheduled for 12th May and cannot be rescheduled. If selected, you must be available to start the apprenticeship on 22nd May, as the deadline for enrolment is 22nd May.
Start your journey to become a fully qualified Debt Advisor while changing lives in your community.
Are you passionate about helping others take control of their finances? Are you looking for a role where you can earn while you learn—gaining real qualifications, hands-on experience, and making a real difference along the way?
At Housing Plus Group, we’re looking for an Apprentice Money Advisor to join our forward-thinking and people-first Money Matters Team. This is a fantastic opportunity to train as a professional Debt Advisor through a Level 3 Apprenticeship, while gaining the tools and support to guide people through financial difficulty and towards brighter futures.
What You’ll Gain:
✅ A nationally recognised Level 3 qualification in Debt Advice
✅ On the job training and one to one support from experienced advisors
✅ Real-life experience supporting individuals in financial crisis
✅ A clear pathway for career progression within a supportive and respected housing group
✅ The chance to positively impact people’s lives while building a long-term career in financial and social support
️ 22 days annual leave plus 11 days statutory leave
Competitive pension scheme
️ Free Life Assurance cover
24/7 Employee Assistance Programme
Learning and development opportunities
❤️ 16 hours additional leave for volunteering
Free on-site parking
How it works:
Training provider information.
As part of the Level 3 Debt Adviser Apprenticeship, you will complete your training with CSA Learning, a trusted and experienced training provider.
The Level 3 Debt Adviser Apprenticeship offered by CSA Learning, a subsidiary of the Credit Services Association (CSA), is a nationally recognised qualification designed to equip individuals with the skills and knowledge needed to provide effective debt advice across various sectors, including public, private, and charitable organisations.
- Duration: 18 months (14 months of learning delivery plus 4 months for End Point Assessment)
- Qualification: Level 3 Apprenticeship (equivalent to A Level)
- Delivery Method: Blended learning combining online workshops, one-to-one sessions, and reviews via Teams or Zoom.
What You’ll Be Doing:
You’ll work alongside expert advisors and housing professionals to provide life-changing support to tenants and community members. You'll learn how to:
- Provide FCA-compliant debt advice and budgeting guidance
- Advocate for clients, negotiating with creditors and external partners
- Help customers maximise income and access welfare benefits
- Offer non-judgmental, holistic financial support, building trust and rapport
- Learn how to guide people through debt relief options, grant applications, and financial planning
- Maintain accurate casework and administrative records
- Assist in promoting our services and encouraging financial inclusion
About You
We’re not looking for someone with years of experience—we’re looking for someone with heart, resilience, and a desire to make a difference. You’ll thrive in this role if you:
- Want to support others through life’s challenges and see the real impact of your work
- Are a great listener, compassionate communicator, and people person
- Have lived, voluntary, or work experience related to financial hardship or advice
- Have a basic understanding of welfare reform or budgeting (desirable, not essential)
- Can use Microsoft Office confidently (Word, Excel, etc.)
- Are self-motivated, curious, and ready to learn
- Hold a full UK driver’s licence and can travel for work (essential)
Our Values
At Housing Plus Group, we don’t just talk about our values—we live them:
- Inspire positive change – We embrace innovation and go the extra mile for our customers.
- Everyone matters – We put people first and champion inclusion across our community.
- Communicate clearly – We speak with honesty, respect, and transparency.
- Grow together – We support each other and celebrate success as one team.
Ready to Make a Difference?
If you’re ready to start a meaningful career in financial and community support, we want to hear from you. Join us as an Apprentice Money Advisor and be part of a team that puts compassion, growth, and people at the heart of everything we do.
Why Join Us?
Wrekin Housing Group, part of the Housing Plus Group is a leading provider of homes across a range of tenures, to meet identified housing needs. We’re more than a housing group—we’re a community. You’ll be welcomed into a supportive team where your voice matters, your wellbeing is valued, and your potential is championed. As an inclusive employer, we are committed to supporting all employees. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.
Applications open now! Apply now and take your first step toward a rewarding future—yours and the people you’ll support.
Please note that if successful, you will go through an Enhanced DBS check paid for by the organisation.
