Job Introduction
Location: Telford/Hybrid
Salary: £24,925.60 per Annum
Contract Type: Full-time | Fixed Term contract for 6 months
Salary: People Services Department
Closing Date: Monday 5th May 2025
About the Role
We’re looking for a friendly, detail-focused and people-oriented People Services Assistant to join our inclusive and collaborative team.
In this key support role, you’ll help deliver a first-class employee and candidate experience. From handling HR queries and recruitment admin, to onboarding new colleagues and keeping our systems in check — you’ll be at the heart of our People Team’s success.
If you thrive on organisation, enjoy helping others, and want to work in a team where inclusion and growth are championed, we’d love to hear from you.
Key Responsibilities
- Act as the first point of contact for HR and recruitment queries
- Manage shared inboxes and maintain data in HR and ATS systems
- Draft contracts, offer letters, and process onboarding documentation
- Processing amendment letters for internal moves and secondment opportunities
- Support job posting, interview coordination and application pre-screens
- Liaise with hiring managers on onboarding progress and compliance, including DBS checks
- Help plan and deliver recruitment events, careers fairs and outreach activity
- Ensure all employee records and paperwork meet compliance standards
- Collaborate across teams (HR, Payroll, IT, Marketing, Facilities and more)
- Promote equality, diversity and inclusion throughout all processes
What We’re Looking For
Essential Skills & Experience:
- Previous experience in administration, ideally involving HR or recruitment
- Excellent attention to detail and written communication
- A strong customer service mindset — helpful, friendly and solution-focused
- Ability to manage multiple tasks and stay organised under pressure
- Confident using Microsoft Office and HR or recruitment systems
- A team player who’s not afraid to ask questions or jump in to help
- Knowledge of confidentiality, GDPR, and basic HR procedures
- A driving license and access to a vehicle for travel to other sites
Desirable:
- CIPD Level 3 (or working towards it) or similar HR/recruitment qualification
- Experience using an ATS or HR Information System
- Knowledge of employment law relating to recruitment and onboarding
- Experience in the housing, care, or public sector
What You’ll Get in Return
- A warm, welcoming team and supportive working environment
- Opportunities for professional growth and development
- Flexible working options where possible
- A chance to truly make a difference in people’s lives
- An organisation committed to equality, diversity and inclusion
About us:
Wrekin Housing Group is part of the Housing Plus Group, a leading provider of homes across a range of tenures to meet identified housing needs and regulated care services to help people live independently.
Our dedicated and diverse colleagues are critical to our success. We value our people and offer them challenging and worthwhile careers, providing a sense of achievement in a vital sector. It is important that we offer opportunities to inspire our people to help us to make a positive difference to our customers’ homes, lives and communities.
Our Inclusive Culture:
The Wrekin Housing Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.
Apply Now
If you’re passionate about helping people and want to be part of something meaningful, apply today.
We’re more interested in your potential and attitude than perfection — so even if you don’t meet every single criteria, we encourage you to apply.
Click ‘Apply’ to start your journey with us.
