Job Introduction
Contract Type: Permanent, Full-time
Hours of work: 36 hours per week
Salary: £24,925.60 to £27,780.63 Plus essential car user allowance
Location: Telford, covering Shropshire and Staffordshire
Closing Date: 6th June 2025
Interview Date: 16th and 17th June 2025
The Role:
Are you looking for a fresh challenge? We are looking for an individual with the expertise to deliver comprehensive housing management services to our residents within a retirement living environment.
Your primary duties will include overseeing the daily operations of a Retirement Living Scheme, prioritising the safety and welfare of residents to facilitate independent living.
Your responsibilities will extend to conducting accompanied viewings for prospective tenants, collaborating with the income management team to streamline rent collection, aiding in housing benefit claims, and conducting biannual wellbeing assessments for all residents and their accommodations. (For further details please read the full job description)
Benefits:
- Competitive pension scheme options
- Discounted gym memberships, and discount schemes for shopping with national retailers, supermarkets, holiday and hospitality brands
- Wrekin Reviive (furniture) staff discount – 30%
- Café facilities
- Free on-site parking
- Volunteering days
- Life Assurance at 2 x annual salary
- Cycle to work Scheme
- Long Service Awards
What are we looking for from you?
Given the environment you will be working in, you must be able to demonstrate outstanding customer care within a sheltered housing or customer services environment. Having excellent administration and prioritisation skills are essential.
You will hold a recognised First Aid at work qualification, or be willing to work towards gaining this qualification. A Basic Food and Hygiene Certificate is essential, or you will be willing to work towards gaining. A full driving licence and use of a vehicle for business use is essential
You will promote a positive, friendly and understanding attitude towards our customers and other colleagues in order to achieve consistency with the high levels of performance, efficiency and quality that is expected of our Employees.
About us:
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
- Own it – make it happen
- Improve it - move things forward.
- Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
Our Inclusive Culture:
The Wrekin Housing Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn't only the right thing to do, but crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBT!+ employee group, disability positive, heritage and culture and our allies' network.
The Recruitment Process:
In partnership with our trusted external providers, we are committed to undertaking care and safeguarding checks with all colleagues. These checks may vary according to the role you have applied for.
We also ask for two references for everyone who is offered a position, one of which must be your current or most recent employer.
All roles will also be offered subject to satisfactory right to live and work in the UK checks; if you need any further information on these checks please visit www.gov.uk
How to Apply:
If you would like to join our team, please click the apply now button as we would love to receive an application from you.
Please contact our recruitment team if you have any questions our email address is: recruitment@wrekin.com
* An Enhanced DBS Check is required for this role.
