Job Introduction
The role:
When you step inside Springwood Extra Care home, you will leave the typical view of care homes behind you! Based in Shifnal, Springwood is a bright modern vibrant scheme with 70 spacious apartments with a lovely lounge area, restaurant open to public, fabulous guest facilities, garden, hobby room and parking facilities onsite.
We provide an exceptional standard of living to our residents with a focus on nurturing each individual to achieve personal goals to lead a meaningful life. Our residents love activities such as bingo, coffee mornings, colouring and knitting sessions, cheese and wine nights, cinema dates and theme events to name a few.
We have a fantastic position in our extra care scheme where we support people of over 55 years, who like to live an independent and active life. Our vision and values are centred around caring for the community and the people we support and, in this role, you will have a direct hand in making a difference to their life not only from a Care perspective but also from taking care of their Housing needs. Please note that there will be some evening and weekend shifts as part of your working week.
Benefits
In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.
- Continuous Professional Development with training, coaching, and mentoring
- Life Assurance
- Enhanced family friendly leave
- Free onsite parking
- Paid Carer’s leave to deal with life’s emergencies
- Access to our comprehensive training platform
- Access to a number of fantastic rewards including free and discounted tickets to popular destinations
- Access to our discounts and cashback app Rainly from day one
- Access to Blue Light Discount
- Access to our Employee Assistance Programme including online counselling for life’s events
- Access to our Cycle to Work Scheme
What will you be doing?:
No two residents or days will be the same and although our care and housing packages are adapted to individual needs, we pride ourselves on offering person centred care.
- You will lead the team in the delivery of excellent tenant focused service
- Deputise for the Housing and Care Manager and promote safety, security, and reassurance to customers by delivering excellent housing, care, and support services
- Support the management team with all aspects of team management including recruitment, induction, training, coaching and mentoring the Housing and Care Assistants
- Give advice, support, and assistance to customers who need to claim benefits and assist to ensure all income is collected
- Assist in the letting of new homes to the highest standard and manage each tenancy in line with the management process
About you:
- You will be approachable, friendly, and a mascot of our values which we live and breathe. You will be passionate about providing excellent housing and care services as well as great customer service.
- You will have an understanding of regulatory requirements
- Full UK driving licence with the flexibility to work across the region along with access to a vehicle
- Professional qualification or willingness to work towards it.
‘Made With Care’:
We've linked up with the Governments ‘Made With Care’ campaign which means if you join Choices, you will be part of the biggest reform of adult social care in a generation. There is record funding being invested to support the new social care sector including for staff training and development and if you have the values and you will be joining a workforce dedicated to helping others and build a career that helps people live happy, healthy lives.
https://www.gov.uk/government/news/adult-social-care-campaign-to-build-bigger-and-better-workforce
Our Inclusive Culture:
The Wrekin Housing Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.
Recruitment Process:
In partnership with our trusted external providers we are committed to undertaking care and safeguarding checks with all colleagues. These checks may vary according to the role you have applied for.
We also ask for two references for everyone who is offered a position, one of which must be your current or most recent employer. All roles will also be offered subject to satisfactory right to live and work in the UK checks; if you need any further information on these checks please visit www.gov.uk
This role requires an enhanced DBS
Next steps:
To apply for this role, please submit an application.
