Job Introduction
Location: Telford
Salary: £41,000 per annum
Contract type: Permanent
Hours of Work: 37.5 hours per week, cover shifts as required and on-call rota
Assessment Centre (Telford) – 3rd February 2025
Interview Date (Online/Telford) – 7th February 2025
Are you a dynamic leader with a passion for housing and care services?
We are seeking an experienced Housing and Care Manager to oversee and deliver outstanding housing and care solutions for our residents. If you’re motivated by making a meaningful difference in people’s lives and thrive in a people centered environment, we want to hear from you.
About Parkwood:
Our Shireliving Extra Care services provide homes for people over 55 years old, who need safety, security and reassurance with a range of care options available to meet their individual needs. Our vibrant communities within ShireLiving thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported. At Parkwood, we have 55 apartments housing tenants with varying needs. Our residents enjoy a variety of indoor activities such as movie nights in the cinema room, pool and dance nights, dominoes tournaments and external outings to events such as pantomimes and singer events.
Joining our team at Parkwood which is rated ‘’Good’’ by CQC, will mean that you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.
To find out more about our Shireliving schemes, click Here
In this role you will lead, manage, and support a team of employees and develop positive partnerships with all key stakeholders, ensuring that all activities are fully compliant with relevant policies, procedures and regulations. As a Housing and Care Manager, you will bring the below values and behaviours:
- Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
- Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
- Communication - Always listen carefully, speak to people and act in a way that the person can understand
- Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
- Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.
Benefits:
In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.
- Continuous Professional Development with training, coaching, and mentoring
- 31 days annual leave entitlement
- Life Assurance
- Free onsite parking
- Access to a number of fantastic rewards including free and discounted tickets to popular destinations
- Access to our discounts and cashback app Rainly from day one
- Access to Blue Light Discount
- Access to our Employee Assistance Programme including online counselling for life’s events
- Access to our Cycle to Work Scheme
About You:
- You will have experience of working in a supported housing/care environment with an understanding of the registered CQC requirements, and the Social Housing Regulation
- You will be approachable, friendly, and a mascot of our values which we live and breathe. You will be passionate about providing excellent housing and care services as well as great customer service
- You will be an effective communicator, with the ability to promote strong team working, organisational and interpersonal skills, as well as maintaining high levels of confidentiality are essential requirements
- You will possess a relevant HNC or NVQ level 5 (or equivalent), or display a willingness to work towards this qualification
- Full UK driving licence with flexibility to work across the region with access to a vehicle is essential for this role
Our Inclusive Culture:
The Wrekin Housing Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, creating a culture which is inclusive is crucial to the success of our organisation. All employees have the opportunity to become part of one of our networking groups, that enables them to make a positive contribution to our culture including networks such as our LGBTQ+ employee group, disability positive, domestic abuse ambassadors, heritage and culture and our allies’ network.
About us:
Choices Housing Association, part of the Housing Plus Group is a leading provider of homes across a range of tenures, to meet identified housing needs. We also deliver regulated care services to help people live independently.
Our dedicated and diverse colleagues are critical to our success. We value our people and offer them challenging and worthwhile careers, providing a sense of achievement in a vital sector. It is important that we offer opportunities to inspire our people to help us to make a positive difference to our customers’ homes, lives and communities.
ShireLiving offers the perfect lifestyle choice for over 55s looking to embrace retirement and plan for a hassle-free, comfortable and secure future, we support our residents to live their best life possible by promoting their personal development and independence
Recruitment Process:
To apply for this role, please click on ‘’apply ‘’ with your up to date, current CV.
